Shipping policy

Shipping

We currently ship Australia-wide.

Processing Time

  • Orders are processed within 1–3 business days

  • During launches or high-volume periods, processing may take slightly longer

Shipping Time

  • Standard Shipping: 2–7 business days (Australia Post)

  • Shipping times are estimates and may vary due to carrier delays

Tracking

  • Once your order is shipped, you’ll receive a tracking number via email

  • Please allow up to 24 hours for tracking to update

Lost or Delayed Parcels

TENSION is not responsible for delays caused by Australia Post or incorrect addresses entered at checkout. Please double-check your details before placing your order.